Metropole
  • 01-Dec-2021 to 01-Jan-2022 (MST)
  • Food & Beverage
  • Cincinnati, OH, USA
  • 8.00
  • Hourly
  • Full and Part Time Available

Benefits include health/vision/dental/life insurance, real-time access to earned wages, paid time off, 401(k), teammate referral bonuses and family meal.


If you love saying YES and enjoy engaging with the community by leading with ART 21c is the perfect place for you. The starting wage for this position is $8 per hour plus tips.

Reports To: Restaurant Manager

General Purpose: The Runner's primary responsibilities include delivering food to patrons within the restaurant, as well as taking orders and delivering food to our hotel guests for room service. The Food Runner may also perform other essential duties as required.

Specific Responsibilities:

  • Understands role within the steps of service.
  • Promptly and courteously answering the phone for in-room dining service.
  • Recording and entering in-room dining orders from guests into POS system.
  • Setting up trays for in-room dining service, and delivering food to hotel guests.
  • Reports to work on time and ready to work scheduled shift.
  • Delivers food from kitchen to dining room tables in a timely, accurate manner.
  • Assists server with preparation of tables, service station, and coffee station.
  • Assists servers and busser with table clearing and side work.
  • Communicates between kitchen and servers regarding the status of each table and delivery of food.
  • Assists supervisor and executes any and all tasks as assigned.
  • When possible, assists chef and executes any and all tasks as assigned.
  • Polishes silverware.
  • Completes all sidework as outlined in manual.
  • Maintains a positive, friendly attitude with co-workers and guests.
  • Maintains a clean, orderly appearance of the restaurant service area.
  • Follow all proper sanitation guidelines.
  • Exhibits strong food knowledge: knows menu descriptions for bar and dining room.
  • Assists with setting up the expo station and kitchen pass (plateware, garnish, to go supplies)
  • Assists with helping maintain the flow of service, reporting back to chef on status of tables and fire times

Qualifications:

  • Able to work flexible hours (nights, weekends).
  • Responsible, dependable, punctual.
  • Strong communication skills; must be able to speak, read and understand English.
  • Clean and professional appearance.
  • Demonstrates enthusiasm for all things 21c.
  • Must pass a background check.

Physical Requirements:

  • Must be able to carry full service tray comfortably.
  • Must be able to stand and walk for long periods of time.
  • Must be able to lift at least 50 pounds.

21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm

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